
Wait for safe access
After storm-related water entry, follow official access restrictions and stay away from electrical hazards, unstable ceilings and floodwater. An outdoor-water event is not equivalent to a clean indoor pipe leak. Tell the receiving business about floodwater, sewage concerns and any restrictions before discussing cleanup.
Identify the address and jurisdiction
A Naples postal address may be within the City of Naples or unincorporated Collier County. The correct building authority, association and insurer may each need different records. Ask about permit and repair-review responsibilities before damaged materials are concealed or permanent finishes are replaced.
Break the proposal into decisions
Ask for separate descriptions of removal, cleaning, contaminated-material handling, drying, contents and rebuilding. Confirm what the business accepts at your address and what it excludes. The website does not promise storm response availability or determine whether an insurance policy covers the loss.
Related water-recovery work
Prepare the next step
Use the water-recovery call planner to keep your observations and questions organized.
- Entry permissionResponsible authority sets access limits.
- AssessmentBusiness records rooms, materials and work limits.
- Written scopeYou clarify charges, exclusions and approvals.
- Completion recordsKeep findings before the rebuilding handoff.